Empathy as a Skill That Can Be Developed
Empathy is not an innate quality. It is an ability that we develop through attention and practice.
Daniel Goleman
American psychologist, author of the emotional intelligence concept, researcher of brain and behavior.
All moments: Daniel Goleman
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IQ can be measured by a test. But emotional intelligence is determined by your ability to understand and manage your emotions.
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People remember not what you said but what they felt around you. That is the power of emotional intelligence.
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